We are a small 100% in house closed cattery using excellent genetics to produce exceptional Bengals which we place at very reasonable prices when compared to our peers. There are precious few top quality Bengal catteries in Canada and we are one of them so we can afford to be picky.

Initial Contact
The first contact is generally though email and can be as brief as simply asking if, or when, we will have kittens avaiable. That will generally result in a reply that will not only hopefully answer your question(s) but point you to several parts of our website where we attempt to explain the process.

Eamples pointers would be

• You will find our FAQ (Frequently Asked Questions) here.
• You will find an explanation of our pricing methodology here.
• You will find an explanation of how to approach us to get a kitten here.

Most common questions are answered in those pages. We will of course do our best to explain any of the details or clarify items in followup emails and phone calls. In the intial stages we prefer to communicate though email and we would very much like it if you take the time and read our first response email carefully and follow the directions. If you do not we possibly will take that as an indicator that you are not serious about this, or at least not serious enough for us to be the right cattery for you.

This policy is not pure elitism on our part. Our website generates significant traffic and we get far to many inquiries to handle things any other way. We also use this method as a way of weeding out the time wasters or those that simply are not the type of homes we are looking for to place our kittens.

Viewing the kittens
We generally do not allow clients to view kittens until they are fully weaned and had their first shots. That is usually around 8 weeks. Until that point kittens are very susceptible to a variety of communicable diseases and parasites, several of which can be tracked in on your hands or clothes.

Communicating with us
In the early stages of getting to know each other emails work best for us as we both work full time. This is a very popular website and we get far to many hits to talk to everyone in person. With so many inquiries it is hard to keep track of everyone so emails allow me to keep a record of people which in turn helps me try an match the right kitten to the right home.

I am the one that answers most inquires and although, or rather perhaps because, the aquarium store is attached to the house I typically put in 60+ hours a week and then sit down and start answering emails. It simply would not be practical to attempt to talk to everyone on the phone.

Now all of that said, we obviously will, and do, talk on the phone or in person if needed or once we have gotten to the point that we are close to placing a kitten with you.

Visitations
While it is not required, once we narrow down the candidates we like to meet them in person if possible. We schedule 1 hour appointments in the cattery to visit litters once they are approximately 6 weeks or older. If everyone is satisfied a non-refundable $250 deposit can be made on a kitten. We realize not everyone can make it here and we do allow for that. If you can not make it down for a visit it would be great if you spent a little extra time on your emails about yourself. It helps us try and match a kitten with the right personality to fit in your home and meet your expectations.

Deposits
As a rule we do not take deposits until the kittens are 8 weeks old because it is hard to fully evaluate a kitten until it is at least 8 weeks old.

For example kittens younger then 8 weeks often display a faint heart murmur because the valves in their heart have not fully developed. We have only ever produced one kitten that had a murmur last beyond that period and we were extremely disappointed that we did not find out until after the deposit was taken.

There are many other developmental issues like breed confirmation and personality that take this time to develop as well and this policy is an attempt to ensure you are as happy as possible with your new companion.

A non-refundable deposit is required to hold a kitten. It is non-refundable because we stop marketing the kitten as soon as a deposit is made. We accept cash, VISA, Mastercard, Debit Card, Paypal and Interact Direct Bank Transfers both at the cattery and online . We do not accept anything else.

Spend some time on our website and drop us an email telling us about you, your home and your expectations from a Bengal. If it all goes well and we have a kitten that feels correct for you we will welcome you into our family. “